Compliance

Insurance Brokers Code Of Practice

Dynamic Insurance Services Pty Ltd subscribes to the Insurance Brokers Code of Practice. The Insurance Brokers Code of Practice promotes good relations between its members and their clients, insurers and others involved in the insurance industry and describes standards of good practice and the level of service to be expected from Members. Click here to read the Insurance Brokers Code of Practice.

Complaints

Clients not satisfied with our services should contact the Managing Director at Dynamic Insurance Services Pty Ltd with the contact details on this website.

If an issue has not been resolved to your satisfaction, you can lodge a complaint with the Australian Financial Complaints Authority (AFCA). AFCA provides fair and independent financial services complaint resolution that is free to consumers.

Website: www.afca.org.au
Email: info@afca.org.au
Telephone: 1800 931 678 (free call)
In writing to: Australian Financial Complaints Authority, GPO Box 3, Melbourne VIC 3001

General Advice Warning For Retail Clients

Retail clients are individuals or those purchasing an insurance product for use in connection with a small business where the product is a designated retail product (eg, motor vehicle, home buildings and contents, personal and domestic property, personal accident & sickness and travel insurance). All other clients are wholesale clients. General advice on this website has been prepared without taking into account your objectives, financial situation or needs. Before acting on the advice, please consider its appropriateness. You should also consider our disclosure documents, which include our Financial Services Guide and Product Disclosure Statements for some products.

Financial Services Guide

Download a copy of our Financial Services Guide here.

Privacy Policy

For our full Privacy Policy, please see here.